There are certain amenities that consistently rate highly with travelers, and no matter what type of hotel or motel you manage, these must-haves can make or break your reviews and guest satisfaction. Here are a few must-have items that you definitely need to think about offering for your guests.
Free Wi-Fi is an amenity that all travelers really want, whether they are traveling for business or pleasure. These days, people expect to have this included in the room fee, and statistics show that only about 10% of guests are willing to pay for Wi-Fi. If your hotel offers free Wi-Fi and a comparable hotel down the street charges for it, this can be the item that lures them your way.
Another amenity popular with hotel guests is offer a wide array of television channels. Some hotels still are sticking with a basic cable package that offers little variety, but again, studies show that the more you offer, the more client satisfaction you get in return. Consider contacting a company such as Integra Systems and having DirecTV service installed in each guest room. A DirecTV business account can ensure that your guests have access to 128 channels of programming, including sports, weather and news. DirecTV hotel service can be much more affordable and easier to install than you might think.
Another in-room amenity that typically gets high marks from guests is the simple addition of a small coffee maker. Most guests start their day off with either coffee or tea, and this allows them to have a quick cup of something hot as they prepare for the day without having to order room service, go downstairs for breakfast service or opt for a trip to a local coffee house. Bottled water, featuring your hotel logo, also is a great amenity to offer to guests, and it's these simple little touches that increase the value of an overnight stay at your hotel.
Another item which increases the value of a stay is the addition of some type of breakfast service. It can be as simple as pastries and fresh fruit and a few beverages or perhaps a buffet-style breakfast. Including this amenity in your rates also can be a huge factor for customers deciding between your hotel and a competitor. Adding small in-room guest refrigerators also earns high marks from guests, as it is nice for them to be able to store a few beverages or a small snack.
Obviously, freshly cleaned rooms and good customer service are always extremely important for any hotelier, but if you add some of the aforementioned extras for your guests, this truly can improve occupancy rates as well as your reviews. Each of these amenities is worth its weight in gold and will keep guests coming back again and again.
Free Wi-Fi is an amenity that all travelers really want, whether they are traveling for business or pleasure. These days, people expect to have this included in the room fee, and statistics show that only about 10% of guests are willing to pay for Wi-Fi. If your hotel offers free Wi-Fi and a comparable hotel down the street charges for it, this can be the item that lures them your way.
Another amenity popular with hotel guests is offer a wide array of television channels. Some hotels still are sticking with a basic cable package that offers little variety, but again, studies show that the more you offer, the more client satisfaction you get in return. Consider contacting a company such as Integra Systems and having DirecTV service installed in each guest room. A DirecTV business account can ensure that your guests have access to 128 channels of programming, including sports, weather and news. DirecTV hotel service can be much more affordable and easier to install than you might think.
Another in-room amenity that typically gets high marks from guests is the simple addition of a small coffee maker. Most guests start their day off with either coffee or tea, and this allows them to have a quick cup of something hot as they prepare for the day without having to order room service, go downstairs for breakfast service or opt for a trip to a local coffee house. Bottled water, featuring your hotel logo, also is a great amenity to offer to guests, and it's these simple little touches that increase the value of an overnight stay at your hotel.
Another item which increases the value of a stay is the addition of some type of breakfast service. It can be as simple as pastries and fresh fruit and a few beverages or perhaps a buffet-style breakfast. Including this amenity in your rates also can be a huge factor for customers deciding between your hotel and a competitor. Adding small in-room guest refrigerators also earns high marks from guests, as it is nice for them to be able to store a few beverages or a small snack.
Obviously, freshly cleaned rooms and good customer service are always extremely important for any hotelier, but if you add some of the aforementioned extras for your guests, this truly can improve occupancy rates as well as your reviews. Each of these amenities is worth its weight in gold and will keep guests coming back again and again.
About the Author:
Jansen Wilhelmsen loves blogging reviews on the commercial DirecTV dealers. To get more information about direct TV business services or to find a local directv dealer, please visit the IntegraSystems.com site today.
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