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IT Support Works In At A Moments Notice

By Jessica Long


It does not matter how large or how small a business is, they all need IT support. It could be a one man operation or it could envelope an entire team of people. No matter what the size and scope of the team one thing is for sure, they are needed. A company without such a department might as well not even try to do business.

Although this is probably the standard and what people generally think of when IT or Information Technology is mentioned, but it is not the only one. IT or Information Technology is the term used to define the computer systems or the people who help to build or maintain them and the network they operate on.

When the systems start to have problems or start to fail they will run into trouble. This would be especially true if the company needs the systems to continue running while repairs are being made. With an inexperienced crew there is no way that they can manage to work something that complicated out. That being the case, you could end up with a system wide crash.

Something on that scale, even for a very small company, can be enough to cripple or in some cases, completely kill the business. Companies have gone out of business for less and if these types of scenarios take place where there is no IT support, it could be the end of the road for everybody who works at the company.

One problem with doing things this way is timing. If the computer problem is a bad one and it is stopping something essential from happening, the company will have to wait for the team to arrive. This means that this essential task does not get accomplished until the computer is fixed which could take some time. Had the crew been on-site already the problem would be fixed much sooner.

In such cases those who did not attend college are actually the people who are the better hire. Unfortunately the people doing the hiring do not see it this way and continue to stick with hiring those straight out of college even though they have no experience. It is a sad circumstance for those without the college degree. Their experience should equal the others knowledge, but they do not agree.

Again, if the crew was an on-site crew, they would already have this information. They would know how important the system itself was to the business. They would know the file system, they would know the employees, and they would know exactly what happened to the computer, where it belongs in the network and so forth.

The proper IT support as demonstrated above can not only keep a system and a company running but it can also save it. Should system wide crashes happen there is nobody else more prepared and ready to handle such a thing than the IT department. Without them you might as well be doing everything with a pencil and a notepad. The computer system has revolutionized business and if you do not keep it running there is a good chance you will no longer have a business.




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