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A Good Way To Get Strategic Insight For Your Business

By Georgia Diaz


For a business to prosper and continue to grow in future years, managers understand that particular strategies need to be put in place. However, not many people really know how to give their company a competitive edge, and leave others in their dust. Strategy can become so complicated that even the most intelligent of business men battle to grasp the real concept, or there so many problems with technical side of things like strategic insight.

A great number of business leaders have experienced wondrous results by using a few simple strategical tools. A clear strategy to improve the workings of a business both internally and externally can have fantastic results in terms of profit. When working with just three circles, someone can create a powerful visual representation of the meaning of strategy. This is provided that the circles are correctly drawn so that they display an adequate relationship between them.

The following is an easy explanation of how the three circles can play a significant role in the operation of your business. The managers of the team will first concentrate on the first circle, and this one is for the needs of their customers. It will determine what the customer values most, perhaps in terms of time or services, etc. When a business explores what their customers need most improvements can be made.

In the second circle, the team leaders must try to determine how the customers view the company's operations. If the company appears to be doing well in regards to meeting their needs, the first two circles will have quite an extensive overlap. This is bearing in mind that customers seldom bring forth all their positive and negative thoughts regarding a company's service.

It is usually the case that an entrepreneur or business must work out what product or service will be profitable. Customers won't say much about what they want, but they will buy products that may significantly improve their lives. If a company can sell something that offers many benefits, they will surely be successful. A need that is not voiced by a customer could be a huge opportunity for a company.

Now the managers will complete the last circle of the diagram. This one is dedicated to the company's competitors, and how the managers think customers view other businesses in the same line of service. Each circle has its own purpose, and each is strategically important when a business wants to gain a competitive advantage over similar businesses.

Questions are very helpful when filling in the circles. Since that a question requires an answer, it is not just a dead statement that inspires no further debate. Different questions are applicable for each circle, for example, questions asking how the company can provide better services can be relevant to the second circle.

If there is any way to confirm a customer's viewpoint, it should be pursued. Additional information direct from the customer will provide further strategic insight for the business. The method described above for working out strategies will also help a company to eliminate services or products that are not appreciated. Sometime it is discovered that customers would rather not be subjected to certain advertising campaigns, or certain promotions, even though the managers of the business have felt that these were critical aspects of marketing.




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